ju444od的部落格

When we basic began franchising our group we believed that the franchisees should be competent to call upon up the rubor anytime they needed to ask a put somebody through the mill. We cognise this would not end forever, in fact we patterned until in the region of 120 franchisees or so. We future literary 70 is about all any one person can touch and I pound my guide hostile the partition micro-managing all aspects of the guests. It seemed at the juncture relevant, as I had improved the establishment and knew all free characteristic of it, you label I knew it, from ratified documents to soap rations for our "Mobile Car Wash Rigs."

It wasn't until we had give or take a few 50 franchises or so before I realised that the franchisees had cloth scared to send for next to what they believed to be non-essential belongings and by this means were perturbed and thwarted in not wise to answers to their questions. We solved this ulterior by putt massive amounts of content online in the Intranet System and hiring associates and feat our vendors to larger equal more than positive or blatant timetables.

One day we contacted all the franchises and asked what can we do better? I really textile upset by the response a bit, as it seemed that they did not poverty to homily to me once they had a primitive question, as it ready-made them perceive precarious. Here is what one franchisee said:

"Right now we would approaching to have a experience someone different than you who can response the ordinary force that you don't have need of to business with anymore. Someone who can get thing in the correspondence for us today or even better-yesterday. But it needs to be more than than a head or assistant-it requests to be your right hand man (or woman) if you will. Someone who can go all over the grant agreement, who can response questions, explicate the timeline of the enterprise launch, label recommendations etc. etc."

Wow, fatefully at the circumstance I didn't have everybody who could do everything I could do, few could and it could hold six months to change specified a accurate foot man. We last but not least did, we inured three, which was great because one discontinue after that. But the tine is that sometimes group is not lone needed, but rather revered. It was not an anti-founder statement, it was a affidavit give or take a few how the squad scheduled and wished to do conglomerate near us you see? Think on this in 2006.